At Rudra Edge, we strive to ensure complete customer satisfaction with every purchase. Since all our products are digital downloads, our refund and cancellation policy is as follows:
1. Digital Product Nature
All products available on https://rudraedge.com are digital goods, such as eBooks, delivered electronically. Once a product is purchased and the download link is provided, the sale is final.
2. No Cancellations
As digital products are delivered instantly after payment, we do not accept cancellations once the order is placed and the download link is provided.
3. Refund Policy
We do not offer refunds for digital products, except in the following rare situations:
- You were charged more than once for the same product.
- You never received the download link or encountered a technical issue that prevented access, and we are unable to resolve the issue after investigation.
If you believe you qualify for a refund under these conditions, please email us at rudraedgeseo@gmail.com with your:
- Order ID
- Email used during purchase
- Description of the issue
We will respond within 2 business days.
4. Technical Issues
If you experience any problem with downloading or accessing your product, please contact us immediately. We’re here to help and will make every effort to ensure you receive your purchase.
5. Contact Us
If you have any questions regarding our cancellation and refund policy, please contact:
Email: rudraedgeseo@gmail.com
Company Name: Rudra Edge
Website: https://rudraedge.com